Terms & Conditions

Last updated: May 27, 2021

1. Introduction

We are happy that you found what you were looking for. Now that you have decided to purchase those items, any such purchases on the website and any other associated mobile or digital applications shall be made through the Global-e Checkout facility, and from, Global-e as the seller (referred to as “Global-e”, “we”, "our" or "us".).

Global-e France, 320 Rue Saint-Honore, Paris, France, 7500 (“Global-e”) is La Perla Beauty (UK) Limited’s sales facilitation and fulfilment partner. Therefore, La Perla Beauty (UK) Limited has an agreement with Global-e allowing Global-e to act in its own name and on the behalf of La Perla Beauty (UK) Limited to make the La Perla Beauty (UK) Limited products available to you for purchase from La Perla Beauty (UK) Limited through the Website and delivery by Global-e ("Merchandise").

La Perla Beauty (UK) Limited, a Limited company, registered in the United Kingdom, having its registered office at 5th Floor, 39 Saint James, London SW1A 1JD (“La Perla Beauty (UK) Limited” or the “Retailer”) manufactures and directly and indirectly markets La Perla Beauty (UK) Limited products worldwide. La Perla Beauty (UK) Limited operates an e-commerce website, accessible at wwwbeautybylaperla.com (the “Website”).

By visiting the checkout (or similar) facility, operated by Global-e and residing on the Website (“Checkout”), placing an Order (both as defined below) through the Website and the Checkout, you confirm that you have read, understood and agree to the Terms of Sale and the Privacy Notice (together, “Terms”) in their entirety and you agree to be bound by them. If you do not agree to these Terms, please do not order any product or service through the Website and the Checkout. These Terms define your legal relationship with Global-e regarding the Checkout and the placement of Orders for purchase of Merchandise (as defined below).

Please read these Terms before using the Checkout and placing an Order (as defined below) through the Checkout. Please print or save these Terms for future use as there is no warranty that they will remain accessible in future.

“Consumer” in these Terms means an individual acting for purposes which are wholly outside that individual’s trade, business, craft or profession.

Residents of the European Union may visit http://europa.eu/youreurope/citizens/consumers/index_en.htm for additional information.  

If a non-English language version of these Terms was posted or provided, you agree that the translation is provided for convenience only and that the English language version will govern your uses of the services or the Checkout.

2. General

You buy the Merchandise in your selected currency and at a price that normally includes any applicable sales taxes (such as Value Added Tax), plus international delivery costs and fees (“Delivery Costs") and, if available for pre-payment, any import duties, tariffs and similar fees that may be imposed by the delivery destination ("Import Charges"). Without advanced notice, at La Perla Beauty (UK) Limited and Global-e’s sole discretion, from time to time and in select territories, Delivery Costs and/or Import Charges could be covered, partially or fully. The Website will provide details about such offers before completing and placing the Order.

Orders placed via the Checkout ("Order(s)") are solely reserved for Consumers, as defined by law and case law precedent, acting exclusively on their own behalf. Any Order which is obviously not a retail sale and, more generally, any Order that is fraudulent or presumed as such, will not be accepted. La Perla Beauty (UK) Limited reserves the right to limit the volume of a given article delivered to a single consumer or postal address. Prior to placing an Order, you represent and warrant that the purchase of the Merchandise is strictly for personal use only.

You are advised that the characteristics of the Merchandise you are buying, as well as the price, delivery costs and (if available for pre-payment) Import Charges, shall be those displayed to you by Global-e at the Checkout. Please make sure you review your checkout page so that you can identify and correct any input errors.

3. Personal Data

Global-e and the La Perla Beauty (UK) Limited have entered into collaboration to be able to offer the Merchandise in your destination or region. Both parties process personal data of the customers as data controllers in their own rights. As two separate data controllers neither Global-e nor the La Perla Beauty (UK) Limited control the processing of your personal data by the other party.

You can read more about the processing of your personal data by Global-e in the privacy policy available here. The privacy policy and additional provisions in these Terms govern the use of your personal data and use of cookies.

The La Perla Beauty (UK) Limited will also process your personal data to be able to ship the Merchandise ordered by you, to facilitate any Merchandise returns and to be able to provide customer service for you. They may also use your personal data for marketing purposes in accordance with applicable laws and subject to your consent if such is needed. You can read more about the processing of your personal data by La Perla Beauty (UK) Limited here.

4. Browsing, Checkout & Acceptance of Orders

You place the Order for selected Merchandise by using the Checkout ordering process. This involves selecting the Merchandise, placing it in the shopping cart/basket and transmitting the order by clicking on the “CHECKOUT” button (or similar button) through the Checkout. This process permits you to confirm and, if necessary, amend any errors before making an order by using the “back” button.

To place an Order, you must be at least at the age legally required under local law where you are resident to bind yourself legally to these Terms. By doing so, you confirm that you meet this requirement.

Once you have placed your Order, it will be acknowledged via an email which will contain the relevant details of your Order. Please note, this does not constitute Global-e’s acceptance of your Order to buy the Merchandise – it only constitutes an acknowledgement of your Order. Your Order is not accepted (and therefore no commitment is made to provide you with the Merchandise), and no contract for the sale of such Merchandise shall come into effect, until your Order is specifically accepted and a confirmation email is sent ("Order Confirmation").

If the payment method you selected at Checkout supports an authorization mechanism (e.g. most credit/debit cards), then when you place your Order the applicable amount will only be authorized. You will be charged only after the Merchandise has been dispatched to you, unless the Order is a ‘pre-order’ or a similar type of order, in which case the charge could be made even before the Merchandise has been dispatched, depending on the particulars of the pre-ordered Merchandise. If the payment method you selected does not support authorization mechanism, the charge will be immediate upon placing the Order (or such other timing set by that specific payment method you used, if applicable). Please note that you will be charged the full Order amount even if the Order is dispatched in parts. Where PayPal/PayPal Express is offered as a payment method, the full amount of your purchase may be taken immediately following the placement of your Order. Pre-Payment shall not affect your legal rights under these Terms (including for example any right of refund). If shipping, delivery or fulfilment obligations cannot be performed (subject to these Terms), you will be notified via email and a refund of the pre-payment will be made without delay.

La Perla Beauty (UK) Limited and Global-e make the appropriate efforts to process and fulfil any Order as quickly as possible. However, your Order may be declined, upon notice to you if:

  • the Merchandise is unavailable (in which case, if the payment was processed, Global-e will refund you in accordance with these Terms); or
  • Global-e is unable to verify the payment information you provided.

Global-e may, if it suspects someone's identity, address, email address and/or payment information is being used fraudulently or in an unauthorized manner, also require additional verifications or information before accepting any Order.

La Perla Beauty (UK) Limited and Global-e are under a legal duty to supply Merchandise that is in conformity with its presentation on La Perla Beauty (UK) Limited’s website. Furthermore, nothing in these Terms affects consumers legal rights in relation to Merchandise that is not in conformity with the website, whether because they are faulty, not as described or otherwise.

You are advised that there may be minor differences between the actual Merchandise and the way that it appears on the Website, e.g., in relation to appearance / colour / texture / finish. The labelling or packaging of the Merchandise may differ from the images of these which you see on the Website.

Quantity limits may apply in relation to Orders for certain products. Orders exceeding a certain number of authorized products could be refused at any moment in time, without prior notice, at La Perla Beauty (UK) Limited’s and/or Global-e’s sole discretion.

5. Exchange Rate

Exchange rates may be set and updated regularly, and you acknowledge that such updates may affect Merchandise pricing on the Checkout. You will be charged according to the applicable exchange rate at the time you actually make your Order via the Checkout as displayed on the Checkout. Global-e uses X to define daily exchange rates by region.

6. Title, Ownership of Risk of & In Merchandise, Importer of Record

Title to, and ownership of the Merchandise you order shall pass in accordance with these Terms, in the dispatch country before export (where the contract for the sale of Merchandise is concluded).

The title to and ownership of the Merchandise ordered is passed to you the moment the Merchandise is dispatched to you (provided you have made full payment of the Merchandise price plus delivery charges and any other charges payable under these Terms, as applicable).

Risk of damage or loss to the Merchandise passes to you on delivery to you or to somebody identified by you to carry or take possession of the Merchandise on your behalf.

You will be considered the ‘importer of record’ of the Merchandise, and Global-e (or someone on its behalf) will only be facilitating the importation on your behalf as your agent.  You are responsible for assuring that the product can be lawfully imported to the destination, and you therefore need to comply with all applicable laws, regulations, certifications, and rules of the destination into which you import the Merchandise. Please note the standard for using the Merchandise in the destination BEFORE ordering. Merchandise ordered to a territory with different standards cannot be returned for this reason and neither La Perla Beauty (UK) Limited nor Global-e accept any liability for any circumstances which may arise for purchasing an item without the correct standards for your territory.

Please note that documentation such as user manuals, product care and handling instructions and safety warnings may not be in your language; you may not have available manufacturer’s or other service options for the Merchandise or parts thereof; the Merchandise (and accompanying materials) may not be designed in accordance with the standards of the destination to which you order, product regulations, specifications or labelled in accordance with the requirements applicable in the destination or in your or the destination language; if the Merchandise are powered, that may not conform to the destination power parameters such as voltage or other electrical standards (for example you may need to use an adapter to charge your product.

You agree that you will not re-export or re-sell any Merchandise purchased by you via the checkout.

7. Fulfilment, Handling & Delivery of Orders

You acknowledge and agree that Global-e or one of its third-party fulfilment services providers acting on its behalf, including La Perla Beauty (UK) Limited (each a "Fulfilment Provider") may handle the delivery and fulfilment of your Order, and that Global-e has sole discretion as to the Fulfilment Provider it chooses to use.

Not all Merchandise can be delivered everywhere (due to limitations imposed on the Merchandise or by the destination) but the Checkout will not permit you to submit your Order if the Merchandise cannot be delivered to your specified address.

Delivery will be complete when the Merchandise will be delivered to the address which you specify when ordering (that may include the port of entrance to the destination as specified on the Checkout, in case you have selected not to pre-pay customs duties).

Different parts of your order may be delivered on different dates. Unless otherwise stated, and subject to applicable laws, delivery dates given on Checkout (or on the webstore) are estimates only. Your order will be fulfilled by the delivery date set out in the Order Confirmation or, if no delivery date is specified, then within 30 days after the date of the Order Confirmation, unless there are exceptional circumstances (pre-order for example). Delivery timeframes are affected by your delivery address and the delivery method selected. La Perla Beauty (UK) Limited and Global-e are unable to specify an exact delivery date and time.

La Perla Beauty (UK) Limited and Global-e have no liability for any losses arising from delay in delivery to the extent that this is due to circumstances beyond their reasonable control and where they could not have taken reasonable steps to deal with the delay. For example, delays resulting from customs clearance procedures or other actions of relevant authorities are generally outside Global-e and La Perla Beauty (UK) Limited control, or delays resulting directly from your actions or omissions.

If you receive notification of an unsuccessful attempted delivery, it is your responsibility to use the details provided to contact the delivery company to arrange re-delivery. If you have selected a delivery method that does not require a delivery to be signed for and nobody is available to receive the Merchandise, we reserve the right to leave them at the doorstep, hall or reception as available.

8. Payment Methods

You may pay with the payment methods specified at Checkout. The availability of such payment methods is dependent on your geographical location. When being charged, the descriptor you will see shall include Global-e identified as ‘Global-e’ and will substantially look like this: **Global-e//La Perla Beauty** or **Global-e//La Perla Beauty**.

You acknowledge and agree that:

  • you will be charged by Global-e or one of its third party payment processors ("Payment Processor"), through the payment method you have selected at Checkout for such Order and such other amounts payable under these Terms that may be due in connection with the Order;
  • you will provide valid and current information about yourself;
  • Global-e may use the tools, software or services of Payment Processors to process transactions on its behalf; and
  • you may be charged bank or credit/debit card issuer with additional fees (such as foreign transaction fee or cross border fee) or surcharges imposed by your bank or credit/debit card issuer, and those are not Global-e or La Perla Beauty (UK) Limited charges or fees, and neither have control over this nor does Global-e have any way to mitigate this, as this is purely up to the relationship and commercial terms between you and your bank or credit/debit card issuer, and Global-e also has no way of knowing in advance whether you will be charged such fees or surcharges, as each bank and credit/debit card issuer has its own policy, and Global-e commitment is to acquire the amount set at Checkout in your selected currency.

Depending on your geography, payment may be routed through Global-e or any of Global-e’s affiliates.

Payment by Invoice with Klarna: In cooperation with Klarna and in certain jurisdictions only, you may be offered the opportunity to purchase goods using Klarna as a payment method. The terms and conditions which will apply to payment by Invoice with Klarna can be found here, noting that German (not English) is the governing and binding language of such terms and conditions. Eligibility for use of the Klarna invoicing payment method will be determined by Klarna in their sole discretion and La Perla Beauty (UK) Limited and Global-e accept no liability in respect of your use of Klarna as a payment method. Where you choose to purchase your goods using payment by invoice with Klarna, you will be sharing your personal data with Klarna and the terms of Klarna privacy policy shall apply to their use of your personal information. Global-e and La Perla Beauty (UK) Limited shall have no responsibility for their use of your personal data.

Global-e will process your payment for the Merchandise. Global-e will take reasonable care to keep the details of your order and payment secure, but (in the absence of material negligence) Global-e cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.

8. Import Charges

For certain delivery destinations and/or Merchandise, you may be offered the option to pre-pay applicable Import Charges, which will then be calculated and added or included in the final price when you place the Order. In certain cases, the price of the Merchandise may already be inclusive of Import Charges.

In the event that the option to pre-pay applicable Import Charges is available for you and you choose to pre-pay such Import Charges, or if the Import Charges were already included in the price of the Merchandise, your final price will be fully guaranteed, and the actual Import Charges will be paid on your behalf to the applicable authorities, as determined by your delivery destination upon import of your Order.

Global-e may contract with a local licensed customs broker in the destination. Agreement to these Terms serve as an authorization for the applicable customs broker to act as your agent to: (a) conduct transactions with the local applicable authority, (b) complete, submit and execute related documents on your behalf in connection with the import of Merchandise in your Order, (c) facilitate the payment of applicable Import Charges; and (d) if applicable, return such Merchandise (subject to these Terms). However, you acknowledge that, in the case of a return of Merchandise under the Additional Returns Policy below, you (and not La Perla Beauty (UK) Limited or Global-e or anyone on its behalf) will be fully responsible for claiming back such Import Charges from the applicable tax authority, to the extent possible, and La Perla Beauty (UK) Limited and Global-e shall have no responsibility or liability in connection with such claim.

You may decide not to pre-pay the Import Charges at Checkout, or the option to pre-pay Import Charges may not be available for your delivery destination or the Merchandise. In such cases (i.e. where pre-pay doesn’t apply): (a) you are advised that the amount of Import Charges displayed under the pre-pay option on the Checkout may not reflect the actual Import Charges payable by you as determined by your delivery destination’s relevant authority, which may be more or less than such estimate; and (b) you will be fully responsible for paying all applicable Import Charges directly to the relevant authority (and for reclaiming them in the event of a cancellation or return or a return of Merchandise, to the extent permitted in the these Terms) as determined by the authorities of the delivery destination, and La Perla Beauty (UK) Limited and Global-e shall have no responsibility or liability in connection with the foregoing. Moreover, if you fail to pay Import Charges without reasonable reason causing the liability to fall on us or the carrier, the liability amount of Import Charges may be deducted from any refund or other amounts you may claim.

If you elected not to pre-pay Import Charges, or failed to pay Import Charges, or refused to accept Merchandise not in accordance with a due cancellation procedure under these Terms, in each case resulting with the Merchandise being returned or need to be returned, then you may be liable for the return delivery costs and may not be reimbursed or refunded for delivery costs paid by you for making the delivery to you. Global-e may also charge you with additional direct or indirect charges resulting from said failure or refusal. Global-e may, if that is in accordance with these Terms, reimburse and refund you for the cost of the Merchandise, but not the import charges which may or may not be reimbursable by the relevant authority.

9. Consumer Cancellation Rights - European Economic Area (EEA) only

If you are a “Consumer” and a resident of a member state of the European Union or Iceland, Liechtenstein, or Norway ("EEA"), you have a “cooling-off” right to cancel your Order subject to the provisions set out below. This right is not affected by any separate returns policy in these Terms.

The “cooling-off” cancellation period will expire after 14 days after the day of delivery.

To exercise the right to cancel, you must inform Global-e of your decision to cancel your Order by a clear statement (made through the help centre portal available here (https://www.service.global-e.com). To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

There is NO right to cancel Orders for goods made to your specifications or which are clearly personalized. There are other types of supply that are not eligible for cancellation such as fragrances, sealed goods (such as DVDs or audio devices or goods liable to deteriorate or expire rapidly.

Only the buyer will be entitled to receive a refund of the purchase price. In no event will a person who has received the product as a gift be entitled to receive a refund. If you are a Gift Recipient and wish to return a product, please contact us to discuss your options.

  • If you do have the right to cancel, the following instructions apply:
  • If you duly cancel, you will be reimbursed the amounts received from you, including the Delivery Costs where you are charged (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
  • Deduction could be made from the reimbursement for loss in value of any goods supplied, if the loss is the result of handling by you beyond what is necessary to establish the nature, characteristics and functioning of the goods.
  • Refund will be made within 14 days from receipt of your cancellation, but that can be delayed if the Merchandise was not received back or you failed to provide evidence that you have returned the Merchandise. Reimbursement will be made using the same means of payment as you used for the initial transaction, unless we have expressly agreed otherwise.
  • Depending on your geography, when payment was routed through Global-e Australia Pty Ltd., our affiliate, refund shall be made accordingly.
  • You shall send back the goods or hand them over as per the instructions provided to you through the help centre portal (available here https://www.service.global-e.com) when you make your request. You must act without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of the contract. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.

10. Return Policy (All customers, excluding faulty and personalised Merchandise)

This Returns Policy applies to all customers. This policy does not apply to faulty or personalized Merchandise.

It is in addition to, and does not affect, the separate legal right of cancellation which is available only to EEA Consumers in some circumstances as explained above.

This Return Policy requires that:

  • the Merchandise must be returned in a new and unused state, in perfect condition, with all protective & other materials in place and tags and stickers attached to them (if applicable), as well as with the original box / container, including all accessories and documents.
  • All returns could be subject to strict quality control by Global-e or the retailer to ensure that the returned products satisfy these requirements. If the products do not meet such standards, the return could be refused, and the products will be returned to you (at your own cost).

Failure to comply with these Terms could give rise to refusal to accept the returned product and send it back to you, at your own cost.

Unless otherwise is clearly instructed, in order to return Merchandise, you must request from us a return merchandise authorization ("RMA") within 28 days from the date the Order was delivered and ship the return Merchandise promptly upon receipt of the RMA.

Title and risk to the returned Merchandise will not be taken back or assumed until it physically arrives back to the returns facility.

From time to time, in select territories, and at La Perla Beauty (UK) Limited and Global-e’s sole discretion, the transportation costs of returning the goods may be covered on your behalf (“pre-paid”). Such coverage (or the absence of it), will be indicated clearly on the Website before Checkout. 

11. Returns Procedure

  • If you wish to return Merchandise pursuant to these Terms, you must first contact Global-e through the help centre portal available here (https://www.service.global-e.com) in order to obtain an RMA.
  • You will then need to follow the instructions concerning return shipment, including an RMA number which you must include in the return package.
  • Upon receipt of the returned Merchandise and confirmation that it has been returned in accordance with the applicable requirements, you will be reimbursed for the actual paid price of the returned Merchandise and such other fees, if applicable pursuant to these Terms.

If you have paid Import Charges in connection with your Order (either pre-paid at Checkout or paid upon receipt of the Order directly to the applicable authority), you acknowledge that (a) you must seek reimbursement directly from the applicable authority in your destination, (b) it will be your sole responsibility to claim such Import Charges back from the applicable authority in your destination, and c) Global-e and La Perla Beauty (UK) Limited cannot guarantee that such claim will be successful. If you have pre-paid Import Charges, upon your written request Global-e may exert appropriate efforts to assist you in obtaining reimbursement of such Import Charges, and for such purpose you hereby give Global-e a power of attorney to act in your name to try and obtain such reimbursement (however this power of attorney is a guarantee that such reimbursement will be successful).

Any initial Delivery Costs paid by you in connection with the Order are reimbursable or refundable. However, any delivery and clearance costs incurred by you when returning Merchandise may not be eligible for reimbursement or refund other than in the event of defective Merchandise where you will be reimbursed for the cost of any delivery costs.

Return deliveries are at your risk and we therefore advise you to use a courier service offering a tracking number, and to take out adequate insurance to cover the cost of the goods in transit.

12. Limited Warranty; Return Policy for faulty merchandise

If any Merchandise you order is damaged or faulty when delivered to you or has developed a fault, you may have one or more legal remedies available to you, depending on when you make us aware of the problem, in accordance with your legal rights. If you believe Merchandise was delivered damaged or faulty or has developed a fault, you should inform us as soon as possible by contact our customer care team by email, customercare@laperlab.com. Nothing in this section affects your legal rights.

For Merchandise shipped internationally, please note that the warranty may not be valid in the destination, or you may have only limited warranty valid in the destination. If warranty is valid and not limited and if you reside in the EEA and you purchased your Merchandise in the EEA, the warranty period is two (2) years from the date of purchase. Consumers in some jurisdictions may have legal rights under applicable national legislation governing the sale of consumer goods, including, without limitation, national laws implementing EU directive 99/44. These rights are not affected by this limited warranty.

13. Liability

There are certain liabilities that we cannot exclude under applicable law. In particular, nothing in these Terms limits our (or as the case may be the retailer’s) liability for personal injury or death caused by our negligence or our liability for fraud, or for breach of any term implied by applicable consumer rights legislation and which, by law, may not be limited or excluded. You might have certain rights as a consumer, including legal rights relating to faulty product(s). Nothing in these Terms will affect these legal rights.

Subject to this, in no event there will be any liability for any of your business losses. Any liability, if so exists, shall not exceed the purchase price of the relevant Merchandise and is strictly limited to losses that were reasonably foreseeable. Losses are foreseeable where they could be contemplated by you and us at the time your Order is accepted by us.

Global-e and La Perla Beauty (UK) Limited will not be responsible for any loss or damages incurred by unauthorized use of your payment card on the Checkout, and Global-e and La Perla Beauty (UK) Limited are not responsible for notifying your card issuer or any law enforcement authority in these instances.

You must give Global-e and La Perla Beauty (UK) Limited a reasonable opportunity to remedy any matter for which they are liable before you incur any costs remedying the matter yourself.

Global-e or the La Perla Beauty (UK) Limited cannot guarantee that the Website will be uninterrupted or error-free and Global-e cannot guarantee that the Checkout will be uninterrupted or error-free. Global-e and La Perla Beauty (UK) Limited are entitled without notice and without liability to suspend the Website or the Checkout for repair, maintenance, improvement or other technical reason.

Global-e and La Perla Beauty (UK) Limited shall not be held liable, if and in so far as they cannot fulfil their obligations as a result of circumstances beyond its reasonable control and where it could not have taken appropriate steps to avoid such effects including third party telecommunication failures.

Please refer to the specific product details page of items you’re looking to purchase for a full list of ingredients.

14. Intellectual Property Rights

Any access or use of the Checkout for any reason other than your personal, non-commercial use is prohibited. You further acknowledge that any other use of the material and content of the Checkout is strictly prohibited, and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Unless otherwise stated, the copyright and other intellectual property rights in the content on the Checkout are owned by Global-e or our licensors.

You may print off one copy, and may download extracts of any page from this Checkout for non-commercial, personal use.

15. Governing Laws & Disputes

These Terms are governed by the laws of the Netherlands, or other applicable laws in case such laws prevail such laws.

You agree that any dispute between you and Global-e regarding these Terms or any Order will only be dealt with by the courts in the Netherlands, except that if you live in a jurisdiction within the European Union, you can choose to bring legal proceedings in your country of residence.

The European Commission offers a platform for online dispute resolution (ODR) which provides information about alternative dispute resolution which may be of interest. Please refer to http://ec.europa.eu/consumers/odr/.

16. Miscellaneous

Communications will be made electronically by sending email or otherwise posting electronically.

If any provision or provisions of these Terms shall be held to be invalid, illegal or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.

Headings used in these Terms are for information and not binding.

Any failure by either party to exercise or enforce any right or provision of these Terms does not mean this is a “waiver” (i.e. that it cannot be enforced later). If any part of these Terms is ineffective or unenforceable for any reason, then it will be replaced with a provision which as far as possible achieves the same thing and the rest of these Terms shall continue to apply. We may transfer these Terms to a third party but this will not affect your rights or obligations. A person who is not a party to these Terms shall have no rights to enforce any term of these Terms except insofar as expressly stated otherwise.

Global-e and La Perla Beauty (UK) Limited reserve the right to access, read, preserve, and disclose any information that they obtain in connection with the Order, and your use of the Checkout, as Global-e and La Perla Beauty (UK) Limited reasonably believe is necessary to:

  • satisfy any applicable law, regulation, legal process, subpoena or governmental request,
  • enforce these Terms, including to investigate potential violations of them,
  • detect, prevent, or otherwise address fraud, security or technical issues,
  • respond to your support requests, or
  • protect the rights, property or safety of Global-e, La Perla Beauty (UK) Limited or the public.

The Checkout may contain links to third party websites or services that are not owned or controlled by Global-e. Global-e is not affiliated with, has no control over, and assume no responsibility for the content, privacy policies, or practices of, any third-party websites. You:

  • are solely responsible and liable for your use of and linking to third party websites and any content that you may send or post to a third-party website; and
  • expressly release Global-e from any and all liability arising from your use of any third-party website. Accordingly, Global-e and La Perla Beauty (UK) Limited encourage you to read the terms and conditions and privacy policy of each third-party website that you may choose to visit.

La Perla Beauty (UK) Limited and Global-e reserve the right to modify these Terms at any time by posting the changes on the checkout or our site. Such change will take effect ten (10) days following the posting of the revised Terms, and your use of the Checkout after we have posted such changes means that you agree to be bound by the Terms as modified. However, no such change will affect any Order that you have already placed.

These Terms constitute the entire agreement with respect to the subject matter of the Order. The contract in respect of any Orders may be officially concluded in the English language only and that no public filing requirements apply.

If you have any questions or complaints about Global-e, these Terms or the Checkout, please contact us at service@Global-e.comor at our trading address Global-e France, 320 Rue Saint-Honore, Paris, France, 7500.

For any further information, claims, assertion of legal warranties or questions relating to La Perla Beauty (UK) Limited’s products, these terms or an order, you may contact La Perla Beauty (UK) Limited’s Customer Care team by email: customercare@laperlab.com. Hours of operation are Monday through Friday from 10:00am to 5:00pm GMT.  

17.  CRM and Instagram Sweepstakes Rules

The organizing entity and sponsor for the Sweepstakes is La Perla Beauty UK, Ltd., 39 St. James’ Street, SW1A 1JD, London, United Kingdom (the “Sponsor”).

The Sweepstakes is taking place on Instagram and through the Sponsor’s website, www.beautybylaperla.com. Instagram is an online service of Instagram, Inc., 181 South Park Street, Suite 2, San Francisco, California, 94107, USA (“Instagram”). This Sweepstakes is not sponsored, supported or organized by Instagram. The recipient of any information provided by participant is the Sponsor and not Instagram. By participating in the Sweepstakes, the participant agrees with the data protection provisions and terms and conditions of Instagram and with the following terms and conditions.

17.1 Eligibility. This sweepstakes (the “Sweepstakes”) is open to participants over the age of 18 at the date of entry, except where prohibited by law, or in the event that participant resides in a geography where the Sponsor is unable to deliver prizes, as shown on www.beautybylaperla.com/delivery-and-returns. Employees of the Sponsor and its parents, subsidiaries, divisions, affiliates, distributors or promotional or judging agencies, including any third party administrator of the Sweepstakes, and the immediate family members (spouses, parents, children and siblings and their respective spouses) and household members of each (whether related or otherwise), are not eligible to participate or win. No automated entry devices and/or programs are permitted. Participants may only enter with one designated email address and one designated postal address per participant.

17.2 Sweepstakes Period Commencing on November 5th, 2021, the Sweepstakes shall run for three consecutive one-month periods, commencing on the 5th day of the month and ending on the 4th day of the following month.

17.3 How To Enter. The Sweepstakes will be run on the Sponsor’s Instagram Story and on the Sponsor’s website.

  • If Participant enters the Sweepstakes via Sponsor’s Instagram Story: Participants must have an authorized Instagram account, and complete a valid entry form through Sponsor’s Instagram story.
  • If Participant enters the Sweepstakes via Sponsor’s website: Participants must enter a valid entry form at Sponsor’s website and click on the “submit” button . 
  • There is no cost to participate. No purchase or payment of any kind is required for entry. A purchase of Sponsor’s products does not improve odds of winning.
  • Each participant must have a valid Instagram account and valid email address to enter the Sweepstakes. In case of a dispute over the identity of any entrant, entry will be deemed to be made by the authorized account holder of the email address or social media account submitted at the time of entry. “Authorized account holder” is defined as the natural person who is assigned an email address by an internet access provider, online service provider or other organization responsible for assigning email addresses or the domain associated with the submitted email address. Any potential winner may be requested to provide Sponsor with sufficient proof that such winner is the authorized account holder of the email address associated with the winning entry.
  •  Entries cannot defame, misrepresent or contain disparaging remarks about Sponsor or any of its products, or other people, products or companies or communicate messages or images inconsistent with the positive images and/or goodwill to which Sponsor associates.  Sponsor reserves the right to monitor and will monitor or screen entries and delete, if required in its sole discretion.  By entering, you acknowledge that your entry may be posted on the Sponsor’s Website(s) or other media pages, in Sponsor’s sole discretion.  Sponsor has no obligation to use or post any photo you submit.  Sponsor shall have full right and power to copy, publish, broadcast, display, distribute, use, edit, translate, alter, combine with other material, reuse and adapt any or all portions of the entries in any way and for any purpose whatsoever, at any time, now or in the future, in any media now known or hereafter devised throughout the world in any manner whatsoever and for any purpose.  Online entries that are not in accordance with these Official Rules as stated herein or are not received during the Sweepstakes Period will be ineligible.  Entries cannot (i) be sexually explicit or suggestive, violent or derogatory of any ethnic, racial, gender, religious, professional or age group, profane or pornographic, contain nudity or any materially dangerous activity; (ii) promote alcohol, illegal drugs, tobacco, firearms/weapons (or the use of any of the foregoing), any activities that may appear unsafe or dangerous, or any particular political agenda or message; (iii) be obscene or offensive, endorse any form of hate or hate group; (iv) contain trademarks, logos or trade dress owned by others, or advertise or promote any brand or product of any kind other than the Sponsor’s, or contain any personal identification, such as license plate numbers, personal names, e-mail addresses or street addresses; (v) contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art or images published on or in websites, television, movies or other media) without permission; (vi) contain  materials embodying the names, likenesses, photographs, or other indicia identifying any person, living or dead, without  permission; and (vii) depict, and cannot itself, be in violation of any law. By submitting an entry you warrant and represent that it: (i) is your original work; (ii) has not been previously published; (iii) has not received previous awards; (iv) does not infringe upon the copyrights, trademarks, rights of privacy, publicity or other intellectual property or other rights of any person or entity; (v) that you have obtained permission from any third party who appears in the entry or whose name, likeness, voice or other proprietary right is used in the entry, if any; and (vi) that publication of the entry via various media including Web posting,  will not infringe on the rights of any third party. Any such entrant will indemnify and hold harmless, Sponsor from any claims to the contrary. Any entrant whose entry includes photographs, likenesses of third parties or contains elements not owned by the entrant (such as, but not limited to, depictions of persons, buildings, trademarks or logos) must be able to provide legal releases for such use including use by Sponsor of such entry, in a form satisfactory to Sponsor, upon request, prior to award of prize. Any entry that, in the sole opinion of Sponsor, is deemed to be inappropriate for publication is ineligible.
  • Delivery of prizes requires a valid street address (no Post Office Boxes). Sponsor is not responsible for lost, late, illegible, stolen, incomplete, invalid, unintelligible, misdirected, technically corrupted or otherwise insufficient entries. Proof of submission will not be deemed proof of receipt by Sponsor.

17. 4 Selection of Winner. For each monthly Sweepstakes Period, one (1) winner will be selected by Sponsor or its designee in a random drawing from all eligible entries received by the end date of that monthly Sweepstakes Period. The winner will be notified by email within ten (10) business days of the end of the applicable monthly Sweepstakes Period. Odds of winning are dependent upon the number of eligible entries received during the Sweepstakes Period.

17.5 Prizes. One (1) will be randomly selected from all eligible entries to win one (1) gift described in the Sponsor’s Instagram story and website page announcing the Sweepstakes. For a “30ml Haute Parfumerie Collection” gift, the value of the prize to be awarded is 90€, to be chosen by the Sponsor in its sole discretion. For a “Bodycare” gift, the value of the prize to be awarded is between €95 and €130, to be chosen by the Sponsor in its sole discretion. For a “Lipstick” gift, the value of the prize to be awarded will be between €50 and €55, and will be either the Sponsor’s Matte Silk Lipstick Collection or Satin Lip Balm, to be chosen by the Sponsor in its sole discretion. Prizes will be awarded only if the potential prize winner complies with these official rules. All portions of the prize are non-assignable and non-transferable. Prizes pictured at any point-of-sale, online, television and print advertising, promotional packaging and other Sweepstakes related materials are for illustrative purposes only. All details and other restrictions on the award of prizes will be determined by Sponsor in its sole discretion. No cash alternative or other substitution of a prize will be allowed, except that Sponsor reserves the right in its sole discretion to substitute a prize of comparable value if any prize offered is unavailable, in whole or in part, for any reason. Any potential taxes are the sole responsibility of the prize winner(s). All Prizes shall be awarded on an “as-is” basis.

17.6 Notification. The winner will be notified via the applicable email from an official Sponsor email address on or about ten (10) business days following the end of the applicable monthly Sweepstakes Period. If a winner cannot be contacted within five (5) calendar days of first notification attempt or does not reply within this period, if any prize or prize notification is returned as undeliverable, if any winner rejects his/her/their prize or in the event of noncompliance with these official rules, such prize will be forfeited and an alternate winner will be selected from all remaining eligible entries. Upon any prize forfeiture, no compensation or other recompense will be given. Limit one prize per participant.

17.7 Disqualification. Any violation of these Official Rules by the winner will result in winner’s disqualification and all privileges as winner will be immediately terminated.

17.8 Termination of Sweepstakes. Sponsor reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend this Sweepstakes for any material reason, in particular if its ability to fairly, securely and properly conduct the Sweepstakes is affected. In such case, Sponsor will select the winner(s) from all eligible entries received prior to and/or after (if appropriate) the action taken by Sponsor. Sponsor assumes no liability for lost chances of winning.

17.9 Privacy Policy. Information submitted with an entry is subject to the Privacy Policy stated on the Sponsor’s Web Site. Read the Privacy Policy here:  https://www.beautybylaperla.co...

17.10 For EU Residents--Data Protection

  • La Perla Beauty UK, Ltd., 39 St. James’ Street, 5th Floor, London, SW1A 1JD, United Kingdom is responsible for processing of any personal data within the meaning of the General Data Protection Regulation (GDPR).
  • The processing of personal data (Instagram handle, postal address or email address of the entries is carried out for the purpose of handling the Sweepstakes and entering the participant in Sponsor’s customer database. The personal data is used to identify the participants, to notify them of winnings and to process any winnings and to send them marketing and other commercial information about Sponsor’s products. The data is used to identify the participants, notify them of any winning and implement any delivery of prizes. The personal data is being processed in the United Kingdom and will only be transferred on to third parties (such as shipping service providers) as is necessary for conducting the Sweepstakes. The data will not be stored for longer than one year. Legal basis for such data processing is Art. 6(1) of the GDPR.
  • As a person concerned, you have various rights in connection with the processing of your personal data.
  • If you wish to assert your rights to information, correction, deletion, restriction on processing, object to data processing or revoke your consent to data processing or entry into the Sweepstakes, please send an email to privacy@laperlab.com

Your Rights under GDPR

Right To Information,

You have the right to information about your personal data processed by us and the following information:

  • the purpose for processing;
  • the categories of personal data being processed;
  • the recipients or categories of recipients to whom the personal data have been or are being disclosed, in particular, recipients in third countries or international organizations;
  • if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining such duration;
  • the existence of a right of appeal to a supervisory authority;
  • if the personal data is not collected from you, all available information about the origin of the data;
  • the existence of automated decision-making, including profiling in accordance with Article 221(1) and (4) of the GDPR and, at least in these cases, meaningful information on the logic involved and the scope and intended impact of such processing on the data subject.
  • in the case of the transfer of personal data to a third country or an international organization, on the appropriate safeguards under Article 46 of the GDPR in relation to the transfer.

Right to Rectification.

You have the right to immediately request the rectification of inaccurate personal data concerning you and, taking into account the purposes of the processing, the completion of incomplete personal data by providing a supplementary statement.


Right to Erasure.

You have the right to request the immediate erasure of personal data concerning you and we are obliged to delete this data immediately if one of the following reasons applies:

  • The personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
  • You revoke your consent on which the processing was based under Article 6 (1) lit. a) or Article 9 (2) lit. a) of the GDPR and there is no other legal basis for the processing;
  • You object to the processing pursuant to Article 21 (1) of the GDPR and there are no overriding legitimate grounds for processing or you object to the processing pursuant to Article 21 (2) of the GDPR;
  • Your personal data has been processed unlawfully;
  • The deletion of your personal data is necessary to fulfil a legal obligation under European Union law or the law of the Member States to which Sponsor is subject;
  • The personal data have been collected in relation to information society services provided in accordance with Article 8 (1) of the GDPR.
  • If Sponsor has made personal data public and is obliged to erase personal data in accordance with Art. 17 (1) of the GDPR, Sponsor will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform controllers who process the personal data you have requested the erasure by such controllers of any links to or copies or replications of, those personal data.
  • These rights do not apply to the extent that processing is necessary.
  • to exercise the right of freedom of expression and information;
  • to fulfil a legal obligation required for processing under the law of the European Union or of the Member States to which Sponsor is subject;
  • to assert, exercise or defend legal claims.

Right to restriction of processing

You have the right to request Sponsor to restrict processing if one of the following conditions is met:

  • the accuracy of the personal data is contested by you, for a period of time that enables Sponsor to verify the accuracy of the personal data;
  • the processing is unlawful and you oppose to delete the personal data and instead requests the restriction of the use of your personal data;
  • Sponsor no longer needs your personal data for the purposes of processing, but you do need it to assert, exercise or defend legal claims, or
  • you have objected to the processing pursuant to Article 21 (1) of the GDPR pending the verification whether the legitimate interests of Sponsor override your legitimate interests.

Right to data portability

You have the right to receive the personal data concerning you that you have provided to Sponsor in a structured, commonly used and machine-readable format and you have the right to transmit this data to another controller without hindrance, provided that the processing is based on a consent pursuant to Article 6 (1) lit. a) or Article 9 (2) lit.a ) of the GDPR or on a contract pursuant to Article 6 (1) lit. b) of the GDPR and the processing is carried out by automated means.

  • When exercising your right to data portability, you have the right to have your personal data transferred directly by Sponsor to another controller, insofar as this is technically feasible.
  • Right of objection
  • You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you which is based on Article 6(1) lit. e) or f) of the GDPR, including profiling based on these provisions. Sponsor will no longer process your personal data unless Sponsor can demonstrate compelling legitimate reasons for the processing that override your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims.

Right of revocation

You have the right to revoke your consent to the processing of your personal data at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until revocation.


Right to lodge a complaint

If you consider that the processing of personal data concerning you infringes the GDPR, you can lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement.

17.11 Limitation of Liability

  • The Sponsor and any and all Internet server(s) and access provider(s) (collectively, "Promotion Entities"), and each of their respective affiliates, subsidiaries, parent corporations and advertising and promotional agencies, and all of their officers, directors, shareholders, employees and agents (collectively with the Promotion Entities, the "Releases") are not responsible for: any incorrect or inaccurate entry information; human errors; technical malfunctions; failures, omissions, interruptions, deletions or defects of any telephone network, computer online systems, computer equipment, servers, providers, or software, including without limitation any injury or damage to participant's or any other person's computer relating to or resulting from participation in the Sweepstakes; inability to access the Entry Site; theft, tampering, destruction, or unauthorized access to, or alteration of, entries; data that is processed late or incorrectly or is incomplete or lost due to telephone, computer or electronic malfunction or traffic congestion on telephone lines or the Internet or any web site (including the Entry Site) or for any other reason whatsoever; printing or other errors; any entries which are late, lost, incomplete, misdirected, stolen, mutilated, illegible, or any combination thereof. Incomplete entries will be disqualified.
  • Sponsor is only liable in case of intent or gross negligence. For any damages resulting from injury to life, body or health the Sponsor is also liable for ordinary negligence. Above that the Sponsor is liable for any culpable breach of the essential contractual obligations. Essential contractual obligations are those obligations necessary to conduct the contract and whose adherence the entrants can reasonably rely. This clause does not affect responsibility under product liability legislation.

17.12. Governing Law These Official Rules shall be governed by laws of the United Kingdom and Wales.

17.13 Miscellaneous. Entrants release and waive any claims they may have against Releases for any and all injuries, claims, damages, losses, costs, or expenses of any kind (including without limitation attorney's fees) resulting from acceptance, use, or misuse of any prize or parts thereof, or participation in this Sweepstakes. If for any reason, this Sweepstakes is not capable of running as planned, the Sponsor reserves the right, at its sole discretion, to cancel, terminate, modify, or suspend this Sweepstakes, or any portion thereof. If for any reason, this sweepstakes is not capable of running as planned, or if this Sweepstakes or any web site associated therewith (or any portion thereof) becomes corrupted or does not allow the proper playing of the Sweepstakes and processing of entries in accordance with these rules, or if infection by computer virus, bugs, tampering, unauthorized intervention, actions by entrants, fraud, technical failures, or any other causes, in the Sponsor's sole opinion, corrupts or affects the administration, security, fairness, integrity, or proper conduct of this Sweepstakes, The Sponsor reserves the right, at its sole discretion, to disqualify any individual implicated in such action and/or to cancel, terminate, modify, or suspend this Sweepstakes or any portion thereof. In the event this Sweepstakes is cancelled, the Sponsor reserves the right to conduct a random drawing to award all remaining prizes from among all eligible, non-suspect online entries received prior to the time of the action or event warranting such cancellation. If such cancellation, termination, modification, or suspension occurs, notification will be posted at the Entry Site. Any attempt by an entrant or any other individual to deliberately damage any web site or undermine the legitimate operation of the Sweepstakes is a violation of criminal and/or civil laws and should such an attempt be made, the Sponsor reserves the right to seek damages and other remedies from any such person to the fullest extent permitted by law. All entries become the property of the Sponsor and will not be acknowledged or returned. False, fraudulent or deceptive entries or acts shall render entrants ineligible. By entering the Sweepstakes, entrants affirm that they have read and accepted these Official Rules.

    For an official winner’s list, send a self-addressed stamped envelope to LA PERLA BEAUTY CRM Sweepstakes, 5th Floor, 39 St. James’s Street, London, SW1A 1 JD, United Kingdom..